WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT AND/ OR SUBMIT TRIP PLANNING REQUEST ON OUR WEBSITE?
When you submit a trip planning request on our website, you will be asked to fill a set questionnaire with your personal information (Full Name, telephone, Email), intended travel dates, type and the style of trip you are looking for. We will collect such information through email, telephone call as well depending how you reach out to us. If you are traveling with other people, it is your responsibility to inform them how their information will be used and that they have given their permission for you to share their information with us.
During further booking process, It will also be necessary for us to collect further personal information in order to reserve flights, hotel rooms, tours etc. This will include your physical address, Date of birth, Passport details and copy. We will also ask any personal preferences such as dietary, physical health if your trip is physically demanding or if you require any disability access.
We will also collect payment and credit card information to complete your booking, as such asking you to fill out a credit card authorization form with all your personal details.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you make a trip request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of service and product offerings in which you are most interested and prepare a bespoke travel itinerary.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions, travel reservations securely.
• To follow up with them after correspondence (live chat, email or phone inquiries)
We will also use your information for communications such as sending offers and news about our company if you have opted or subscribed to it. If you wish to unsubscribe, you can do so by clicking our “unsubscribe” link at the bottom of every email.
HOW DO WE PROTECT YOUR INFORMATION?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We also implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
HOW DO WE GET YOUR CONSENT?
When you provide us with personal information to complete a form, trip request, or verify your credit card information for payment and booking purposes, we imply that you consent to our collecting it and using it for that specific reason only.
RIGHTS TO UPDATE OR DELETE YOUR PERSONAL INFORMATION
You are more than welcome to request all the information we have about you. You also have the right to ask us to update, edit or delete your personal information if you do not want it stored with us. It is important for us to provide you with services and have all your information up to date at all times. If you do not wish to be contacted by us again and want your information deleted from our data base, please feel free to reach out to us using the contact us form on our website’s main page.
We do not sell, trade, rent or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. We will however, share your information as deemed necessary to our contractor, tour operators and other service provider to fulfill your travel reservation and bookings. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. We do not provide your data to Advertisers.
DO WE USE 'COOKIES'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
We have implemented the following:
• Remarketing with Google AdSense
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.